Contact information
CONTACT INFORMATION
Need help with an order or have a question? Contact the YLR ESSENTIALS Customer Support team.
If your message concerns an existing order, please include your order number and a brief description of the issue.
Customer Support Hours
Monday–Saturday
9:00 AM–5:00 PM EST
Response Time
We aim to respond to all inquiries within 24 hours.
Messages received outside our customer-support hours will be reviewed during the next available business period.
Online-Only Store
YLR ESSENTIALS operates exclusively online.
We do not currently have a physical retail store, showroom, customer service location, or pickup location. All purchases must be completed through our online store.
The Bronx administrative location is not a retail store, pickup location, or return address. Customers must contact us and receive instructions before returning any product.