Shipping policy

Shipping Policy

Effective Date: July 12, 2026

Welcome to YLR ESSENTIALS.

At YLR ESSENTIALS, we are committed to providing a reliable, transparent, and efficient shipping experience. Please review our Shipping Policy carefully before placing your order.

By placing an order through YLR ESSENTIALS, you acknowledge and agree to the terms outlined below.


1. Shipping Destination

At this time, YLR ESSENTIALS ships exclusively within the United States.

We currently do not offer international shipping. If this changes in the future, this policy will be updated accordingly.


2. Order Processing

All orders are processed within 1โ€“3 business days after payment has been successfully confirmed.

Orders are processed Monday through Saturday, excluding U.S. public holidays.

Please note that orders are not shipped on Sundays or federal holidays.

During peak shopping seasons, promotional events, or holidays, processing times may be slightly extended. If significant delays occur, we will notify you by email whenever possible.


3. Estimated Delivery Time

After your order has been processed and shipped, the estimated delivery time is:

United States: 7โ€“15 Business Days

Delivery times are estimates only and are not guaranteed.

Unexpected delays may occur due to circumstances beyond our control, including carrier delays, severe weather, natural disasters, public holidays, or other unforeseen events.


4. Shipping Confirmation & Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 24โ€“48 hours for the tracking information to become active after your order has been dispatched.

You can use your tracking number at any time to monitor the status of your shipment.


5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

YLR ESSENTIALS is not responsible for delivery delays, failed deliveries, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.


6. Address Changes

If you need to update your shipping address, please contact us immediately.

Address changes may only be possible if your order has not yet entered processing.

Once an order has been processed or shipped, we cannot guarantee that shipping information can be modified.


7. Delayed Deliveries

Although we work with reliable shipping carriers, delivery delays may occasionally occur.

Delays caused by weather conditions, transportation disruptions, carrier issues, holidays, or other events beyond our control do not automatically qualify for a refund.

If your order has not arrived within the expected delivery timeframe, please contact our Customer Support team and we will gladly assist you.


8. Lost Packages

If your order has not been delivered within 45 calendar days from the shipping date, please contact us at info@ylressentials.com.

Our team will investigate the shipment with the shipping carrier.

If the package is confirmed as lost, YLR ESSENTIALS will determine the most appropriate resolution, which may include:

  • A replacement shipment.

  • A reshipment of your order.

  • A partial refund.

  • A full refund.

Each case is reviewed individually.


9. Orders Marked as Delivered

If your tracking information indicates that your package has been delivered but you have not received it, please contact us within 7 calendar days.

Before contacting us, we recommend that you:

  • Verify your shipping address.

  • Check around your delivery location.

  • Ask household members or neighbors if they accepted the package.

  • Contact the shipping carrier for additional information.

Our team will assist you in investigating the shipment whenever possible.

Please note that packages confirmed as successfully delivered by the shipping carrier may not always qualify for a refund or replacement.


10. Damaged Shipments

If your package arrives damaged, please notify us within 7 calendar days of delivery.

To help us review your request, please provide:

  • Your order number.

  • Clear photographs of the damaged item.

  • Photos of the shipping box and shipping label.

  • A short video if necessary.

Once your request has been reviewed, we will determine the most appropriate solution in accordance with our Refund & Return Policy.


11. Policy Updates

YLR ESSENTIALS reserves the right to modify this Shipping Policy at any time without prior notice.

Any updates become effective immediately upon being published on our website.

We encourage customers to review this policy periodically.


Contact Information

If you have any questions regarding this Shipping Policy or need assistance with your order, please contact us.

YLR ESSENTIALS

Location:
Bronx, NY 10453
United States

Email:
info@ylressentials.com

Customer Support Hours:
Monday โ€“ Saturday
9:00 AM โ€“ 5:00 PM (EST)

Response Time:
Within 24 Hours